Billing & plans
Choose a plan, see what each includes, and manage payments and invoices.
Elvo has several plans depending on your company's size and needs. Under billing you see what each plan includes, choose the one that fits, and see your invoices.
Plans
- Lítill (Small): up to 5 seats. Two shared channels in total, any mix of shared mailboxes, Facebook, Instagram and WhatsApp. One chat widget, one team, up to 5 automation rules, up to 25 canned responses and one standard integration.
- Vöxtur (Growth): up to 10 seats, up to 3 shared mailboxes, unlimited Facebook, Instagram and WhatsApp, one chat widget and 3 teams. Unlimited automation rules, canned responses and standard integrations, plus analytics (Performance), the public REST API and webhooks.
- Stór (Large): no limits on seats, mailboxes, teams, chat widgets or channels. Adds premium integrations, SSO (SAML/Entra), audit log and an uptime SLA.
Click Choose plan to switch.
What counts toward the limits
Shared mailboxes are company addresses that the team shares, either connected inboxes or forwarding addresses (e.g. help@ or sales@). Personal mailboxes (an agent's own inbox) are unlimited on every plan and never count toward a limit.
Standard integrations: Shopify, WooCommerce, HubSpot, Dropp, Payday, Regla, Abler, Upsell and Caren. Premium integrations, on Stór and above: DK Plus, Business Central, LS Retail and a custom integration to your own endpoint.
Custom plan
For larger companies we offer custom pricing, a data processing agreement (DPA), a custom SLA, voice and custom setups, and in-person support and onboarding. Contact our CEO directly from the billing page.
Invoices
Elvo bills by invoice (not card payments). An invoice is sent at the end of each month, due on the 15th of the following month.
FAQ
What does each seat cost? The per-seat monthly price is shown next to each plan (plus VAT).
Can I switch plans any time? Upgrades apply instantly. Downgrades take effect from the start of the next month.
We use Elvo in two companies — how is that billed? Each organization has its own plan and is billed separately, per seat. A user who is a member of both counts as one seat in each organization. Switching between organizations is described in Users & roles.